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Motor SaaS gives automotive organizations a shared, secure foundation for launching new services, managing complex access, and integrating with existing business systems.
Everything you need to know about Motor SaaS, our services, security, and how to get started. Can't find what you're looking for? Talk to the team.
Motor SaaS is a multi-tenant platform built for the automotive industry by Saphera Software. It provides a unified foundation for training, ecommerce, AI-powered reporting, and custom services — all managed from a single white-labeled portal tailored to your organization.
Motor SaaS serves OEMs, dealer groups, independent shops, training providers, service networks, and automotive service providers. Any organization that manages multiple locations, users, or brands across the automotive ecosystem can benefit from the platform.
The platform currently supports English and French with full UI translation and bilingual content delivery. The architecture is built for multi-language expansion, so additional languages can be added as your organization requires.
Yes. Every tenant gets full branding control — logos, colors, typography, navigation, light/dark modes, and custom landing pages. Your users interact with a portal that looks and feels like your own product, not a third-party tool.
Motor SaaS is purpose-built for automotive operations — not a generic platform adapted for the industry. It combines training, ecommerce, AI reporting, and custom development into a single multi-tenant architecture with automotive-specific features like TPO integration, branded storefronts, and service-scoped contact directories.
Motor LMS is the platform's learning management system. It supports course creation, SCORM packages, video content, enrollment tracking, certification, and multi-language delivery. It's designed for organizations that run training programs across location networks or service teams.
Motor Shop is an automotive ecommerce service for selling tires, wheels, and assembly packages through branded embeddable storefronts. It includes order management, pricing and fee configuration, TPO booking integration, and network-wide sales analytics.
AI Studio is a conversational report builder. You describe the report you need in plain language, and the system generates it — including data queries, tables, and charts. Reports are versioned, shareable, and governed by a transparent points-based usage model.
Motor LMS, Motor Shop, and AI Studio are shared services available on the platform. The platform includes a core set of features at every tier, and services are activated based on your organization's needs. Contact us to discuss what configuration makes sense for you.
Absolutely. If you need something that doesn't exist on the platform yet, our team designs and builds custom components that integrate directly into Motor SaaS. Custom portals, third-party integrations, workflow automation, and data migration are all in scope.
Sensitive data is encrypted at rest using AES-256-CBC with PBKDF2 key derivation. All data in transit is protected via HTTPS/TLS. The platform uses parameterized queries to prevent SQL injection, constant-time comparison for API keys, and structured validation across 50+ dedicated validator classes.
Yes. Every request passes through tenant resolution middleware and a dedicated Tenant Access Guard that validates your tenant ID against the request context. All database queries are filtered by tenant — preventing cross-tenant data leakage at the middleware level before any business logic runs.
JWT (JSON Web Token) authentication with HS256 signing. Access tokens are short-lived with configurable expiration. Refresh tokens are single-use, hashed with salt, and encrypted before storage. The system includes failed login lockout (5 attempts / 15-minute lockout) and email-verified account activation.
Yes. MFA is mandatory for all administrator accounts and elevated security levels. For standard user accounts, tenant administrators can enforce MFA globally or leave it as opt-in from tenant settings. The platform supports TOTP-based authenticator apps (Google Authenticator, Microsoft Authenticator, etc.) with QR-code enrollment and recovery codes.
Every significant action is recorded — action type, entity affected, user responsible, timestamp, and detailed change tracking with before/after diffs. Structured logging via Serilog provides correlation IDs for end-to-end request tracing.
Motor SaaS runs on Docker containers with multi-stage .NET 8 builds, deployed behind a Traefik reverse proxy with TLS termination. Media assets are stored on Amazon S3 with CloudFront CDN delivery. The infrastructure is designed for high availability and scalable workloads.
Multi-tenancy means multiple organizations share the same platform infrastructure while keeping their data completely isolated. Each organization (tenant) gets its own branded environment, users, roles, and data — without needing separate deployments.
Permissions are atomic and composable — bundled into roles at system, organization, and site levels. Access evaluation considers scope, service context, tenant boundaries, and time-based validity. Roles can be assigned with start and end dates, so temporary access automatically expires.
Yes. The assignment engine lets you create documents, forms, and content then assign them to specific OEMs, organizations, locations, or individual users. Assignments support time-based activation windows and status tracking, so the right people see the right content at the right time.
No. Motor SaaS supports flexible user creation — users can be onboarded with a traditional login credential or an email address. This removes friction when provisioning accounts for technicians or field staff who may not have a corporate email.
Yes. Every site has a built-in contact directory where users can find the right person based on the service they need — parts, warranty, technical support, etc. Contacts are published with visibility controls and support primary/secondary designation.
Every deployment is custom — pricing depends on your organization's size, the services you need, and the scope of your network. We don't publish fixed pricing because no two automotive organizations have the same requirements. Contact us and we'll put together a proposal tailored to your needs.
We don't offer self-serve trials because Motor SaaS is a configured platform, not a plug-and-play tool. Instead, we offer personalized demos and guided pilot programs where we set up a real environment for your team to evaluate.
It depends on the complexity of your setup. Simple deployments with core features can be operational in weeks. Larger deployments with custom components, data migrations, and multi-site rollouts typically take a few months. We'll give you a realistic timeline during our initial conversation.
Yes. Every Motor SaaS deployment includes platform management and support. Your environment is maintained, updated, and monitored by the same team that built it. We're not a third-party support desk — we're the engineering team.
Start with a conversation. Tell us about your organization, your users, and what you're trying to accomplish. We'll walk you through the platform, answer your technical questions, and outline what a deployment would look like for you.
If your question isn't answered here, reach out. We're a small team that builds and supports every deployment — so you'll talk to someone who actually knows the platform.